1 reviews | Active since Oct 2017
Renault centurion. Pathetic service
I purchased a Rav 4 on the 31 August 2017. The service received during the sale was good. Car was delivered dirty by salesman Mpho. No carpets where in vehicle. Manager Storm promised to have new carpets ordered and delivered with registration papers and plates.( this was to be delivered in the 1st week of Sep) After tons of follow ups registration paper and number plates where sent to me last week. I'm still waiting for carpets. Mpho blames Storm. Both people that I have interacted with, never provide feedback. The service is so poor.
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Kind Regards
Mike Dovey..Imperial Select Customer Care
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Kind Regards
Mike Dovey..Imperial Select Customer Care
Good afternoon Fehmida.
The mails sent to your email address as recorded on Hello Peter, ***, are coming back as undelivered. I have had feedback from the branch, that the carpets were ordered and will be collected late this afternoon or tomorrow morning , and will be dropped off with you.
My apologies for this delay
Kind regards
Mike Dovey
Good afternoon Fehmida.
The mails sent to your email address as recorded on Hello Peter, ***, are coming back as undelivered. I have had feedback from the branch, that the carpets were ordered and will be collected late this afternoon or tomorrow morning , and will be dropped off with you.
My apologies for this delay
Kind regards
Mike Dovey