Renault Centurion is Dishonest

Hi Guys,

I have rated Renault Centurion in particular because that's where I purchased a problematic vehicle from a few months ago.

The car has a Diagnostics issue where it struggles to start in the mornings and Afternoons to and from work, might be a battery issue. A health check was done at 19000km on the clock and was released to me at 28****m on the clock, so for 10K km it was driven and they did not think of doing a health check before releasing the car. This is really unprofessional and inconsiderate for the customer. I was told by another Renault Branch when I took it for 30000km service that my Break Pads in the front needed replacing and it would cost me quite a bit of Money, I had to make multiple calls to the dealership requesting assistance.

They eventually assisted with the break pads but they said "Sorry Sir, cant help you with the Battery issue". This is a car I have literally driven for Four Months! This is really not what I was expecting, I'm paying lots of Money towards this and feel that I am being Cheated at the moment.

I have sent communication to the Dealerships Principle and still have not heard anything from him, this was on the 2nd of August already, nothing since. I sent the email because my Wife and I were literally stuck at my Boys school after a Parents meeting for about 30min, this is completely unacceptable!

Please can someone provide me with the Multi Franchise Head office contact details as I would like to escalate the matter further, I will not rest until this issue is no longer an issue in my Life. Its a major inconvenience and it has really left a sour taste in my mouth.

Your assistance would be greatly appreciated.

Terence Kenosi ********** **********