Refund

<br> I originally wanted to purchase a vehicle through the specified branch a few weeks ago due to unforeseen circumstances the deal was cancelled , they requested me to transfer money at the time to their account for fees which i did the same day. The deal was cancelled 16 days ago i have not received any refund from this company which they promised would be paid back as soon as the accounts department approves it i have made contact with them on numerous occasions concerning my refund to know avail. I have laid an official complaint through their website but still have not gotten any response. it is unacceptable to wait this long for my money to be paid back to me as i was requested to pay it to them immediately and not one single person can furnish me with details on the delay.