Reference number 27169 workshop number

Reference number 27169 workshop number. I JUST COME OUT OF HOSPITAL RECEIVED A CALL FROM ZACK WORKSHOP FOREMAN TO BRING MY NEW RENAULT KWID IN FOR ANOTHER VIDEO OF MY GEAR BOX WITH REGARDS TO FAULT OF RELEASER BEARING MAKING NOISE ,I DID TAKE MY CAR BACK TO RENAULT PINETOWN FOR ANOTHER VIDEO OF RELEASER BEARING AS NOISE IS GETTING LOUDER AND MY CAR HAS A 5 YEAR WARRANTY JUST PURCHASED THIS CAR A LITTLE OVER A MONTH BRAND NEW FROM RENAULT PINETOWN, A QUALIFIED TECH FROM RENAULT PINETOWN HAVE PHYSICAL TEST DROVE CAR AND AS WELL AS ZACK WORKSHOP FOREMAN BOTH CONFIRMED THAT RELEASER BEARING NEEDS TO BE REPLACED AS IF THIS IS NOT DONE IT WILL DAMAGE CLUTCH AND PRESSURE PLATE AND GEAR BOX.JHB RENAULT SEEMS TO NOT TRUST RENAULT PINETOWN TECH AND WORKSHOP FOREMAN FINDINGS AND KEEP REQUESTING VIDEO INSTEAD THIS DISPLAYS VERY UNPROFESSIONAL. AS MY CAR IS BRAND NEW.AND UNDER WARRANTY JHB RENAULT WARRANTY DEPT IS VERY RELUCTANT TO GIVE AUTHORIZATION I DNT KNOW WHY .I AM HAVING SLEEPLESS NIGHTS AS MY WIFE REQUEST WE RETURN THIS CAR AND WHAT ARE WE PAYING WARRANTY FOR AS THIS BRAND NEW CAR.I ADVISED MY LEGAL TEAM TO NOW ENGAGE IN LEGAL PROCESSING AS A CUSTOMER O FEEL THAT AM TAKEN FOR GRANTED SPENT A LOT MONEY ON AIRTIME AND FUEL RUNNING UP AND DOWN TO RENAULT PINETOWN . PRICIPAL DEALERSHIP GARRY IS IN AGREEMENT WITH ME AS JHB RENAULT WARRANTY DEPT NOT TAKING ME SERIOUSLY CAN SOMEONE PLEASE ADVISE ME WAY FORWARD AS I NEED MY CAR REPAIRED CANNOT SLEEP IN PEACE