1 reviews | Active since Mar 2023
Read Before you buy
I recently had the unfortunate experience of dealing with Motus Renault Roodepoort, and I must say it was nothing short of a complete disappointment. From start to finish, my interactions with this dealership were marred by unprofessionalism, incompetence, and a complete disregard for customer satisfaction.
One of the most frustrating aspects of my experience was the stark disparity between the promises made during the sales process and the subsequent lack of follow-through. It seemed that once they had secured my deposit and I had signed the necessary documents, their commitment to delivering on their assurances vanished into thin air. It was as if they only cared about making a sale, with no regard for the customer's needs or expectations.
Furthermore, the level of training—or lack thereof—among their staff was evident in every interaction. I encountered rude and unhelpful individuals who seemed completely unprepared to handle even the most basic customer inquiries. It was clear that Motus Renault Roodepoort had failed to invest in proper training and development, leaving their employees ill-equipped to provide a satisfactory experience.
But perhaps the most alarming aspect was the blatant dishonesty exhibited by Motus Renault Roodepoort. They would charm you with a smile while shamelessly spouting lies and false promises. It was disheartening to realize that their primary skill seemed to be deception rather than delivering on their commitments.
Considering my experience, I strongly advise anyone considering purchasing a vehicle from Motus Renault Roodepoort to proceed with extreme caution. They have proven themselves to be unprofessional, untrained, and unreliable. Save yourself the frustration and headache by seeking alternative options.
In conclusion, my encounter with Motus Renault Roodepoort was a complete letdown. They failed to deliver on their promises, displayed a lack of professionalism, and operated with a disregard for the truth. I sincerely hope that they take this feedback seriously and make the necessary improvements to ensure a more positive and ethical customer experience in the future.
Rating: ★☆☆☆☆ (1 out of 5 stars)
