TK
Thembi K

1 reviews | Active since Jul 2017

12 Jul 2017, 22:42

Raw Deal

<p>Got a very bad deal from Thatso serote and the manager at that time Heino van der merwe offered to assist witj my case. I bought a car and it was delivered after a month i signed the contract and it was not in a good condition.took it back the next day and advised the manager that i dont want this car anymore. He offered to help but advised me get options and he will see what he can do. Till present im with no car and have been taken to from pillar to post. Went to kia today and the current manager told me all he can say is sorry. Will fix the very same car and give it back after i specifically told them im not interest in that car anymore</p>

0
Replies (3)
Motus Select
Motus Select's reply13 Jul 2017, 06:49
Official

Thank you for bringing this to our attention.

Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.

Kind Regards

Mike Dovey

TK
Thembi K's update15 Jul 2017, 12:12
Reviewer Update

Hi i havent received any response from anyone. The current manager had promised to call personally on thursday if he was satisfied with the car till now im still waiting i take it he was not happy himself. Kia Germistom they are full of empty promises and treat customers like dirt.

Motus Select
Motus Select's reply17 Jul 2017, 07:12
Official

I will follow up on this matter as soon as the dealership opens this morning..my apologies for not getting any feedback

Regards

Mike Dovey