R5000 refund still outstanding

On the 20th Feb 2017 I was interested in a vehicle Mauritz was helping me. He suggested that I secure the car with this R5000 and should my fInance fail to materialise I would be refunded that money. I trusted him and did that little did I know I was dealing with ******. My finance was subsequently not successful I contacted him to inform him so that he could arrange for my money back.

He made promises that never materialised. I went to the dealership only to notice that they closed or moved premises.

I then contacted Mike who the requested that I send him an email that was done on the 9th which he immediately forwarded my email with my banking details no a Marcia who also did the same forwarding but no one seems to be getting back to me or let alone REFUND me my money.

Multifranchise pay back money urgently I need it.

Is this how you do business. ***** poor people out of their R5000.