Promises and lies but no service delivery!

<p>I purchased a car and collected it on the 6th of May.</p> <p>The sales person who sold me the car is Cecilia.</p> <p>My car is a second hand Audi A1 1.4T FSI ATTRACTION S-TRON 3DR.</p> <p>Upon collecting the car and after signing all the documentation at the branch, just before driving off I noticed that their was a rattle coming from the bonnet.</p> <p>When I brought this to Cecilia's attention she said it must have been just the tracking device that wasnt put in properly. Upon contacting tracker I was amazed to learn that tracker has not even inserted the tracking device and subsequently made arrangements with them to come and install it.</p> <p>However the main point is that the rattle is still there and I have no idea what it is. It could be a small thing but it can also be a big thing, I dont know.</p> <p>The car also had a few paint chips and when I told Cecilia about this she promised to send me the paint because it is very easy to apply it appearently. I am still waiting for the paint.</p> <p>The service was good before I took the car but after collecting it I am not getting any help at all. Its 2 weeks later and I am still stressing about my car whereas I should be excited and still enjoying it. I just need this to be sorted out please so I can be happy about my car.</p> <p>I was advised that the car still has a motor plan and that it expires end of this month. I learnt from Audi in Centurion that the car no longer has a motor plan and therefore I cant book it in there for them to check what is causing this rattle coming from the bonnet.</p> <p>I am extremely dissapointed by the service I am getting. I did not get this car for free, I will be payig for it for the next 5 years, I think its only fair that I get value for my money and a piece of mind.</p> <p> </p> <p>As I said, I should be enjoying my new purchse but instead it is giving me so much stress and heartache.</p> <p> </p> <p>Can somebody please help me?</p> <p> </p> <p> </p> <p> </p>