AI
Ameera I
1 reviews | Active since Jan 2016
26 Jan 2016, 08:20
POOR SERVICE AND DECIET
I PURCHASED THE CAR AT 36000 ON THE CLOCK IN APRIL THE CAR WAS NOT THAT SILENT AND COMFORTABLE AND THAN A WEEK LATER THE ENGEN MOUNTING BROKE AND IT WENT IN FOR REPAIRS. AFTER 4 MONTHS I HAD THE SAME PROBLEM, I CALLED IN AND THE CAR WENT IN AGAIN FOR THE SAME ISSUE. AND NOW IM HAVING THE SAME ISSUE. I HAVE THE CAR FOR LESS THAN A YEAR AND SO MANY ENGEN MOUNTING ISSUES AN MY MILEAGE IS ONLY AT 45000. PLUS THE SERVICE BOOK IS EMPTY AND I WAS TOLD THAT THE CAR HAD BEEN SERVICED BEFORE. THIS IS PATHETIC. SELLING BROKEN CARS JUST TO MAKE TURN OVER. THE RMI MECHANIC SAYS THAT AN ENGEN MOUNTING CAN NEVER BREAK SO MANY TIMES IN ONE CAR THAT IS NOT EVEN AT 50000 MILEAGE.
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Replies (1)Motus Select's replyOfficial
26 Jan 2016, 11:27Hello Ameera786,
As per our telephonic conversation, kindly allow us to take this up with the Dealer Principal to assist with resolving your complaint.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
As per our telephonic conversation, kindly allow us to take this up with the Dealer Principal to assist with resolving your complaint.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Motus Select's reply26 Jan 2016, 11:27
Official
Hello Ameera786,
As per our telephonic conversation, kindly allow us to take this up with the Dealer Principal to assist with resolving your complaint.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
As per our telephonic conversation, kindly allow us to take this up with the Dealer Principal to assist with resolving your complaint.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
