poor customer service from Motus a year in

Mine is an ongoing pain and struggles with Motus. Its been a year of turmoil. I purchased a vehicle from Motus Roodepoort in end of April 2022, prepping to relocate to the Western Cape beginning of May. I had specifically requested for my number plates to be updated. Needless to say 2months (July to be exact) into driving the car in the Western cape less than 500km later the car was heavily overheating and giving me issues. I was given at least 3 different loan cars during the time I did not have my car and they were trying to diagnose and fix the problem. What is frustrating about all this is the lack of customer service I have experienced from this dealership. Sadly I approached the Financing institution as well to try and assist me with the ongoing issues to no avail. I was without my car for at least 6-7 weeks during this time where the Tableview Branch had stepped in with the loan cars – must say they have proven to be more professional/responsive. I continued to contact Shamith to assist with my disk which expired last year in October already. We are in 2023 4 months in and I am on my 3rd temp disk and 2 fines. I was then asked to take the vehicle for road worthy test at my expense (have yet to receive my reimbur*****t) in January where it failed and I was advised that the tyres on the vehicle that I have barely done 3000km on were over 8yrs old. If this is not recklessness on Motus part I don’t know what is. During this time I was assisted by Edlyn for the temporary disks – by far the only reliable person I have dealt with from this branch. I am highly disappointed by the service handling and response from this branch and after reaching out several occasions for assistance would not recommend anyone purchase a vehicle from these people as there is little or no responses. I have to date sent over 5 emails over the same issue – there is simply no response. I have been liaising with Zipho (Jhb branch) and Eugene (WC branch) who have told me that not all my tyres would be replaced and to date am without tyres. I use my car on a daily basis after being advised by the Road worthy centre that I am on high risk – I sent pics and expressed this concern and to date have not been assisted.