Poor Assitance and Feedback on problem

had problem with my vehicle, repair done and still not working right. Light still burning and spent a lot of money. took day off 28/01/2015 and still problem. have said they would call and let me know. I contact them ever second day almost and get promise to call back. I am still waiting. Head Office is also of no assistance in the matter either. <br> then you call and still as till this moment awaiting for feed back.<br> I think the service is pathetic an then the edenvale branch still calls to ask if I would like to trade in and get the new 2015 chery tiggo. I do not think so. there are few and far service centres for this vehicle as no one is prepared to work on them. I have been to numerous service centres and to be told dot touch the cars. what is happening to customer service in this country. and you just want to be safe and have information back but instead are ignored. I think it is shocking. will they only listen if some one dies in accident due to negligence or sues them? I have been patient enough and kind enough but no more. tired of it.