DP
Darren P

1 reviews | Active since Dec 2015

28 Dec 2015, 12:31

Poor after service and 120 point check

On the 4th of December I took delivery of a 2007 volvo s40. The front tires were badly worn to which only one was replaced.. The weekend I had to replace the fuse for the 12V power outlets inside the car as there was no fuse in the fuse box and noticed majority of the fuses that are meant to be there are not even in the fuse box<br> The following Wednesday(the 9th) I took it for wheel alignment and balance due to vibration from the back wheels only to find out the rear shock absorbers were finished. <br> The following Monday I had a air bubble in the clutch line.<br> I reported all this to Tsepiso as it happened and just kept getting the same response of the car did go through the 120 point check and roadworthy so it's obviously the 120 point is just a sale gimmicky and as nothing is really done or check.. I've been requesting the 120 check list form from Tsepiso for almost 3 weeks now and asked to speak to a manager about the issues and still nothing has been done and still waiting..

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Replies (1)
Motus Select
Motus Select's reply29 Dec 2015, 08:05
Official
Hello Darrenwdp,

Your complaint has been forwarded to the Dealer Principal and Pre-Owned Manager to assist with resolving this.

Please accept our apologies for what has transpired.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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