1 reviews | Active since Jan 2015
Pathetic Service
<p>Following me cancelling the deal and approaching HR for this company i was told it will take two days for my refund of R500 to be processed, this was last week wednesday. i call the sales guy siya who says to me he has wasted much of his time on me and will process it in his time. i email HR, dealer principle, manager and sales person with no response from anyone. this is pathetic. i am now purchasing a vehicle from Barloworld to the value of R270 000 and Imperial select should take some pointers on how to deal with customers. </p>
We refer to our telephonic conversation after having spoken to the Dealer Principal who confirmed that they were refunding your the holding deposit and have contacted the accounts department at the dealership who are to confirm payment.
We sincerely apologise for the delay with having this resolved.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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We refer to our telephonic conversation after having spoken to the Dealer Principal who confirmed that they were refunding your the holding deposit and have contacted the accounts department at the dealership who are to confirm payment.
We sincerely apologise for the delay with having this resolved.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***