1 reviews | Active since Jan 2015
Pathetic Service
<p>i had went into the branch on Monday morning, and paid a R500 deposit on this vehicle after taking the word of the sales person Siya and sales managaer Eugene that the vehicle was in good condition. As a female in a dress i did not check under the vehicle. Following an inspection of the vehicle again by my brother in law rust was noticed on the undercarriage of the vehicle. this made me change my mind and i no longer want this vehicle. Upon payment of the deposit i was reassured by the sales person that should i not be happy then the money was refundable. now they are refusing to refund me. this is totally unacceptable and i will not tolerate this. the vehicle is in no condition to be sold as it is. the rust and whatever else should have been sorted out before landing on the dealerships floor.</p>
We refer to our telephonic conversation, I have contacted the Dealer Principal who has confirmed that they are paying the deposit back.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
We refer to our telephonic conversation, I have contacted the Dealer Principal who has confirmed that they are paying the deposit back.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Thank you Rennette for your intervention. i will await details from keith regarding the refund.
Thank you Rennette for your intervention. i will await details from keith regarding the refund.
