MVDH
MARIUS VAN DER HOVEN

1 reviews | Active since Apr 2016

17 Apr 2016, 19:06

PART NOT RECEIVED AS PROMISSED

I BOUGHT A NISSAN LIVINA X GEAR ON JANUARY 30TH 2016<br> <br> THE CAR DIDNT HAVE A CURVED NUMBERPLATEHOLDER. ON THREE OCCASIONS I SPOKE TO THE SALESMAN TELEPHONICALLY TELLING HIM THAT THE VEHICLE DOESNT HAVE ONE AND THREE TIMES HE PROMISED ME IT WOULD BE SENT TO ME VIA COURRIER. THREE MONTHS LATER AND IM STILL WAITING. THE STANDARD NUMBERPLATEHOLDER DOESNT FIT ON THE VEHICLE. ONLY THE ONE THAT COMES OUT WITH THE VEHICLE. I MADE A SUGGESTION THAT I COULD BUY ONE FROM NISSAN (R370) AND IMPERIAL COULD PAY ME BACK. I WAS PROMISSED THE PART IS ON ITS WAY. WE HAD THE SAME AGREEMENT WITH THE LICENSING AND NUMBERPLATES. I ALSO BOUGHT A FRONT TOW PIN COVER. THAT MONEY I DID RECEIVE<br> <br> I WANT MY CURVED NUMBERPLATEHOLDER AS PROMISED<br> PROMISES NOT KEPT BY SALESMAN

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Replies (1)
Motus Select
Motus Select's reply18 Apr 2016, 11:54
Official
Hello mvdhoven,

Your complaint has been forwarded to the Dealer Principal and Pre-Owned Manager to assist with resolving this.

Please accept our apologies for what has transpired.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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