LM
Latonia M
1 reviews | Active since Jan 2021
27 Jan 2021, 16:33
NOT Helpful and does not respond to emails!
I have been emailing mumtaz ebrahim for 3 days! He is not listening to my query and only replies by saying bring your car in! I cannot bring it in please send someone out immediately to assist me Mumtaz!
Helpful (0)
Replies (5)0
Replies (5)
Motus Select's replyOfficial
15 Feb 2021, 12:26Good day Latonia
I did not receive an email regarding this complaint to respond.
Was your problem sorted out?
Regards
Carike
I did not receive an email regarding this complaint to respond.
Was your problem sorted out?
Regards
Carike
Motus Select's reply15 Feb 2021, 12:26
Official
Good day Latonia
I did not receive an email regarding this complaint to respond.
Was your problem sorted out?
Regards
Carike
I did not receive an email regarding this complaint to respond.
Was your problem sorted out?
Regards
Carike
LM
Latonia M's updateReviewer Update
15 Feb 2021, 14:04But I did not say that I emailed you caricke! I emailed Andy Duncan and mumtaz ebrahim! Why have they not contacted me or tried to sort out my query. My first email sent was on the 25th Jan and there were follow up emails from me too.
LM
Latonia M's update15 Feb 2021, 14:04
Reviewer Update
But I did not say that I emailed you caricke! I emailed Andy Duncan and mumtaz ebrahim! Why have they not contacted me or tried to sort out my query. My first email sent was on the 25th Jan and there were follow up emails from me too.
LM
Latonia M's updateReviewer Update
15 Feb 2021, 14:05My issue has not been resolved !
LM
Latonia M's update15 Feb 2021, 14:05
Reviewer Update
My issue has not been resolved !
Motus Select's replyOfficial
15 Feb 2021, 14:15Good day
I know but I get an email when there is a post on Hello Peter, which I did not receive. So apologies for only responding now.
I will forward your query to the Customer Service for that Division - Renault Retail.
Will copy you when doing so.
Regards
Carike
I know but I get an email when there is a post on Hello Peter, which I did not receive. So apologies for only responding now.
I will forward your query to the Customer Service for that Division - Renault Retail.
Will copy you when doing so.
Regards
Carike
Motus Select's reply15 Feb 2021, 14:15
Official
Good day
I know but I get an email when there is a post on Hello Peter, which I did not receive. So apologies for only responding now.
I will forward your query to the Customer Service for that Division - Renault Retail.
Will copy you when doing so.
Regards
Carike
I know but I get an email when there is a post on Hello Peter, which I did not receive. So apologies for only responding now.
I will forward your query to the Customer Service for that Division - Renault Retail.
Will copy you when doing so.
Regards
Carike
Motus Select's replyOfficial
26 Mar 2021, 11:33Just to close this complaint.
As per the Dealer Principle :
This issue has been sorted, the fuel flap did not want to open. Repaired under warranty.
As per the Dealer Principle :
This issue has been sorted, the fuel flap did not want to open. Repaired under warranty.
Motus Select's reply26 Mar 2021, 11:33
Official
Just to close this complaint.
As per the Dealer Principle :
This issue has been sorted, the fuel flap did not want to open. Repaired under warranty.
As per the Dealer Principle :
This issue has been sorted, the fuel flap did not want to open. Repaired under warranty.