JT
Jeane T

1 reviews | Active since Feb 2018

09 Feb 2018, 09:03

No service for 2 months

Hi,

I bought a vehicle from Imperial select TygerValley, and on delivery day, the vehicle did not arrive.

After a lot of fights with the delivery people, it came out that the car's engine failed. They eventually gave us a loan car, much smaller than we bought to do out business with. They also kept on swapping the car, and we would be giving them half tanks of petrol back, with no refund.

The sales people just keeps on referring us to the service people and nothing gets done.

There is also no dealer principle access at this place, the people don't care, they got their money and we still don't have a car. We run a business and a small little car being swapped ever so often and no feedback cant carry on any longer! Don't buy from these people they don't care once they have their money!!

0
Replies (2)
Motus Select
Motus Select's reply09 Feb 2018, 09:35
Official

Good morning Jeane

as per my e-mail I have now forwarded this to the branch, and to the Regional director in Cape Town

Kind Regards

Mike Dovey..Customer Care

JT
Jeane T's update09 Feb 2018, 10:08
Reviewer Update
Hi Mike, Tried to call you, but that number has a voicemail and you are not accessible, please let me speak to you if I can ! Thanks Call me on ********** 501 Best Regards