SJvR
Simone Janse van Rensburg

1 reviews | Active since Feb 2013

20 Apr 2015, 08:36

No service at all, unhappy client.empty promises

I bought my vehicle in December 2014 and from there I only have problems.<br> 1st: Promises was made to me by them.<br> 1.1 They will supply me with the back cover for my spare wheel<br> 1.2 They will repair my seat in that following week<br> 1.3 They will supply me with the astray for the vehicle<br> 1.4 They will supply me with covers in the boot<br> 2nd: When I received my vehicle there was problems on the vehicle, I took it back and the only one that was prepared to help me was the Mechanic. After a fight they told me to bring it in a week later, a week past, and then when I arrived told me they will only help me with it in January 2015, after my vehicle gave a lot of problems and I couldnt drive it then they repaired some of the things 3rd: Until today I still don't have any license disc for my vehicle, they did send me vehicle for road worthy and then told me it expired we need to do it again. <br> 4th: My tire burst far away from home, when I wanted to replace it with the spare we realised its not the same rim or tire and when I took it up with them they say its my problem<br> I am not happy at all about this and we are already in April 2015 and still no promise has been carried out as agreed.

0
Replies (1)
Motus Select
Motus Select's reply20 Apr 2015, 10:27
Official
Hello Simone jvr,

Your complaint has been brought to the attention of the Dealer Principal who has taken over the dealership to investigate your complaint and assist with resolving it.

Please accept our apologies for the inconvenience caused.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***