No service All Promises

I recently bought a vehicle from this dealer(Imperial Pinetown). So far I love the vehicle and it was bought specifically for space sine my wife and I was blessed with twins. <br> Unfortunately there is a few hiccups that was to be sorted out by the dealer. One of which is the boot. I mean what is the use of space if you can not access it without a hassle. This makes my wife and children a target in parking lots. <br> <br> First I had to beg then annoy the sales person to send the enatis documents for the Wonderwaters branch to get the plates. <br> There was a month to identify problems on the vehicle and according to the manager of Imperial Pinetown they would fix it for me at the Wonderwaters branch. So far Frikkie at this branch was very <br> helpful but he has limits. He wasn't even aware of the sale. Its been more that a month I still do not have a valid disc or spare keys or service book or any answer <br> what so ever from these people concerning the faults and outstanding fines it seems. This is already way past unacceptable.<br> <br> I logged a complaint on Imperial select's website about 3 weeks ago also no reply only a reference number.Please help me.<br>