No Response

The car was bought in November 2014. At the day of collection of the Mini Cooper S I told Ryan who was The Salesman of the car that I want the Wheel Jack of the car that was missing as well as the backboard and most importantly was the Service book and the car manual. I was told by Ryan that he will get all the stuff ready for me and hand it over when I come to collect my licence disc. In December 2014 I went back to the dealership to ask Ryan what is happening with regards to the Jack, backboard and my service book as I was not sure when the car was last serviced and I want to check what the history was on the services as the car was giving me issues with losing engine water all the time and also gave me warning lights of something wrong with the engine, and it kept on losing power when going into limp mode.<br> <br> All issues discussed with Ryan , it was told to me that they will notify me on when I must bring the car back to them. After several calls to Ryan complaining about the car it was just left with no feedback given to me. It's come to the point now where the car is completely destroyed and can't be driven and now they want to tell me it's not there problem .<br> <br> BAD SERVICE !!