No respect for customers

Inspected a used car twice at the Tokia branch. Negotiated a trade in deal on our car. Agreed to both, hands were shaken at the garage and we had an appointment at 10am the next day to bring all the necessary documents. Get a WhatsApp from Motus 15 minutes later saying that a cash/or finance preappproved deal was just done and the car is sold. It you want shoddy treatment and disrespectful treatment, head to Motus Select Tokai.