NO/POOR FEEDBACK

So many things have happened over a 6 month period we don't even now where to start complaining.<br> we bought a vehicle from Imperial, only to find out a month after the purchase that it has been in an accident. After we had to appoint a lawyer Imperial eventually financed us for another vehicle. In the meantime we received a fine due to no registration plates on the vehicle after several requests to Imperial to renew the registration and give the new number plates. The fine is still registered against our names after they have agreed to pay the fine as the fine was issued due to their incompetence. We have now received a final notice from the Traffic Department. The new vehicle has no record of a service history, promises have been made that this will be given to us but to date nothing has been received. Equipment that was not received with the delivery of the vehicle is still outstanding e.g. toolkit to remove the spare tire, awareness triangle, cover for the back cup holder etc. We have on several occasions engaged with this branch but feedback/response have been non/poor. We are at this point in time very disappointed and will never again even consider dealing with Imperial.