No Feedback and giving false information

I have sent multiple emails to Sipho on a various occasion asking for the service and owners manuals for the Audi i bought and had no joy. My wife took the car in for the license plate on the 7th where Sipho said that he will email Audi asking for the booklets the same day. I went to Imperial Select Menlyn Monday 12 October to get feedback as Sipho doesnt know how to do that and he confirmed that he went to Audi Menlyn to order the booklets. Suspicious of non action again by Sipho I went to Audi Menlyn myself and according to them there has been no request for the booklets and no order has been placed on record.<br> <br> Can some action please be taken in this regard as I suspect Sipho's only priority is to get sales and to hell with any kind of after sales service. <br>