No customer care or service

<p>In Jan this year I bought car for my mum I was promised a spare key finally after being given the run around I June the new manager Daniel contacted me to see how he could assist after explaining to him everything that was wrong he told me bring the car in he will check what's wrong and let me know a way forward as well as get me my key 19 July 2017. My car was dropped off my younger brother was asked to sign so that the car can be kept overnight for everything to be checked so he did But being a minor 17 he did not know what he was signing for , day later he gets a call saying that he must pay 3850 for the service done on the car ,he then contacted me to my surprise this was true so I phoned Daniel he told ,e he will check and let me know what is going on because they where just suppose to check what was wrong on the car. It is now a week later and I have spoken to both Yasmin the service who accepted a minors signature to Ian the service manager and Keith the dealer principal. Who all now insist I pay for a service. Which I the owner off the car never asked for and never signed for and was not quoted for I need help Daniel is the only person who knows what was up ooze to be done however it seems like there is no communication and now I must pay before they give my mothers car back. Unacceptable and *********** </p> <p> </p>