HO
Herman O

1 reviews | Active since Feb 2014

10 Mar 2015, 15:25

NO CAR!!!! 4 Months after cash sale NO CAR!!!!

My Wife purchased a vehicle cash from Imperial Select Gezina in November 2014 to the value of R100 900.00. Up to date she still has no vehicle registered on her name.<br> <br> The vehicle supp**** to her was in a very bad condition and after numerous attempts in \fixing"the vehicle the branch committed to her that they will supply her with a different vehicle.<br> <br> It has now been almost 4 months without any success from Imperial. After numerous ***** complaints and the manager being suspended we are still without a vehicle. The regional manager has subsequently been involved without any success from his side as well. We have been very accommodating up to this point but the regional managers last communication is totally unacceptable.<br> If i do not get the matter sorted before COB tomorrow we will report the ***** case with the police and also communicate our case (Which I have all relevant documentation and proof available) to the following parties ( Below). I will do my out most best to create awareness of the happenings and unwillingness and traumatic experience we had by dealing with Imperial. """

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Replies (1)
Motus Select
Motus Select's reply11 Mar 2015, 12:37
Official
Hello Hermanotto,

With reference to our telephonic conversation.

Please accept our apologies for the inconvenience caused.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***