Never buy a car at Imperial select if you wanna be happy

Item: Motus Select
Rating: 1
Author: Mbongeni N

They **** to me and told me that the service was done on the vehicle which is still not done after I fetched the car. I wouldn't advise anyone to go buy a car there. I just bought this car it's not even a month but it has problems with brakes/clutch and now the service. How can you sell a car that is due for a service to a customer? They said the service was done but it was not done the engine light is on.

Helpful (0)

Replies (3)

Motus Select's replyOfficial

25 Sept 2018, 08:54

Good morning Mbongeni

I have just received your complaint that was loaded on our website, and I have copied you in on my correspondence with the branch. This matter is receiving attention, but I have only just received the complaint from you for the first time

Kind Regards

Mike Dovey. Imperial Select Customer Care

Motus Select's reply25 Sept 2018, 08:54

Official

Good morning Mbongeni

Kind Regards

Mike Dovey. Imperial Select Customer Care

Mbongeni N's updateReviewer Update

26 Sept 2018, 10:21

It is a second day and nothing has been done, the car hasn't been fetched to be fixed. The driver who came to me yesterday was here to test drive the car, to my understanding it seems you people think I am lying that the car is not in a good condition and to me it appears this matter is being taken lightly. as I write this I haven't received any correspondence from the dealership today but i did send them messages around 8am.

Mbongeni N's update26 Sept 2018, 10:21

Reviewer Update

Mbongeni N's updateReviewer Update

01 Oct 2018, 13:55

Thank you for fixing my car

Mbongeni N's update01 Oct 2018, 13:55

Reviewer Update

Thank you for fixing my car