CA
Caryn A
1 reviews | Active since Apr 2021
07 Jun 2023, 20:38
Motus Tokai - After sales nightmare
I bought a car from Motus in Tokai in March, my brakes had to be refitted in May. After I was told that they have to first check if its not the drivers fault for the faulty brakes after driving the car for a month after purchase. This was a hazard for myself and other drivers on the road.
The dealer principal refuses to let me see the 101 point check and roadworthy certificate that they had supposedly done.
I am not sure what else is wrong with this car that I've purchased from them. Do not recommend you buy a vehicle here. They do not respond to complaints.
Helpful (0)
Replies (2)0
Replies (2)Motus Select's replyOfficial
08 Jun 2023, 09:57 Hi Caryn we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regards, MS
Motus Select's reply08 Jun 2023, 09:57
Official
Hi Caryn we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regards, MS
Motus Select's replyOfficial
08 Jun 2023, 09:59 Hi Caryn we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regards, MS
Motus Select's reply08 Jun 2023, 09:59
Official
Hi Caryn we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regards, MS
