MvdR
Marguerie van de Reede
1 reviews | Active since Apr 2018
18 Nov 2024, 13:05
MOTUS SELECT VEREENIGING - selling cars under false pretentions
Motus Select - Vereeniging branch
I purchased a vehicle that was advertised that it has full-service history when. After all the documents was signed and I received my car I noticed that there were no service booklet the MANAGER insured me that they will order the booklet and get it stamped as it seems to be lost... it's now 6 months later after numerus complaints on email, WhatsApp and the phone I still don't have a booklet and MOTUS SELECT VEREENIGING ignores me. I feel that it was false advertising to advertise a car with full-service history and sell a car to a client promising that it had a full-service history BUT have no proof.
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Replies (3)0
Replies (3)Motus Select's replyOfficial
18 Nov 2024, 13:16 Hi Marguerie, we apologize for the unsatisfactory experience you have received we will escalate this to the management and higher for further assistance Regards, MS
Motus Select's reply18 Nov 2024, 13:16
Official
Hi Marguerie, we apologize for the unsatisfactory experience you have received we will escalate this to the management and higher for further assistance Regards, MS
MvdR
Marguerie van de Reede's updateReviewer Update
19 Nov 2024, 14:15MS, please advise how long will you take to escalate this issue to the management for further assistance. It is now more than 24 hours and still no resolution???
MvdR
Marguerie van de Reede's update19 Nov 2024, 14:15
Reviewer Update
MS, please advise how long will you take to escalate this issue to the management for further assistance. It is now more than 24 hours and still no resolution???
Motus Select's replyOfficial
21 Nov 2024, 08:40Hi Marguerie, It has been escalated. we will follow up.
Motus Select's reply21 Nov 2024, 08:40
Official
Hi Marguerie, It has been escalated. we will follow up.
