MR
Mokgadi R

1 reviews | Active since Oct 2022

28 Oct 2022, 14:06

Motus Select Used Cars

I bought a used car at Motus Select Polokwane on March 2022. I was charged a delivery fee of R6975.01 inc. VAT. I did not get a better understanding of the purpose of the fees as I went to the dealership to collect it myself. On the 21st October 2022 my car gave me problems. I could roadside assistance to help and they discovered that the problem is the battery. They suggested that I take the car to the dealership for assistance. I took the car to the dealership for battery replacement and they could not assist as they says it is not under warranty. I still do not understand why they did not replace the battery. I had to buy another battery for the car that I bought 6 months ago.

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Replies (1)
Motus Select
Motus Select's reply03 Nov 2022, 08:18
Official
 Hi  Mokgadi we apologise for the unsatisfactory experience you have received we will escalate this to the dealer management  to ensure that your complaint is resolved and give you more information on the delivery fees. thank you