QM
Quinton M

1 reviews | Active since Oct 2018

14 Feb 2023, 14:30

Motus Select Rustenburg

I bought a vehicle from Motus Select Rustenburg and was told that it still had some work to be done and should be ready in 2 weeks, after the 2 weeks have passed the date was extended three more times until after 4 weeks i got the vehicle only for it to have to go back for panelbeating and also have problems that was not sorted out by their workshop after it had been in the workshop 2 times during this 4 week period.

I had the car for a week and had to hand it back since it has problems that causes it to be completely unreliable. It has been 6 almost 7 weeks and still don't have the car i purchased. I am barely getting any communication from the dealer and the manager is aware of the problem.

After putting in a complaint on the motus select website i recieved no response, i only started recieving Adverti*****ts sent to my email address.

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Replies (1)
Motus Select
Motus Select's reply15 Feb 2023, 15:44
Official
Hi   Quinton we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regard, MS