MK
MAUREEN K

1 reviews | Active since Oct 2018

08 Aug 2023, 17:43

Motus Select Roodepoort POOR SERVICE

I purchased a car six months ago from them, they sold me the car with a Motorplan. Six months later I find out from the service center that the motorplan was never changed into my name. I was charged R2200 to do a check and change of ownership. I tried calling Motus regarding the matter, no one could help me. They gave me the worst runaround of my life. I was told to do the process by myself, they said they'd pay the dealership the amount, after taking in my car, Motus started ignoring my calls and my emails. As I write this, I have no car to travel with as my car is held by the dealership.

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Replies (1)
Motus Select
Motus Select's reply10 Aug 2023, 10:24
Official
 Hi,  Maureen we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance. Regards, MS