MK
MAUREEN K
1 reviews | Active since Oct 2018
08 Aug 2023, 17:43
Motus Select Roodepoort POOR SERVICE
I purchased a car six months ago from them, they sold me the car with a Motorplan. Six months later I find out from the service center that the motorplan was never changed into my name. I was charged R2200 to do a check and change of ownership. I tried calling Motus regarding the matter, no one could help me. They gave me the worst runaround of my life. I was told to do the process by myself, they said they'd pay the dealership the amount, after taking in my car, Motus started ignoring my calls and my emails. As I write this, I have no car to travel with as my car is held by the dealership.
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Replies (1)Motus Select's replyOfficial
10 Aug 2023, 10:24 Hi, Maureen we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance. Regards, MS
Motus Select's reply10 Aug 2023, 10:24
Official
Hi, Maureen we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance. Regards, MS
