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Rais C
1 reviews | Active since Feb 2023
14 Jun 2024, 17:50
Motus select Renault edinvale
I bought a pre owned car at motus select Renault in edinvale , there was issue with the radio the salesmans told me to buy and install the radio they would reimburse me i did this on the 06th june 2024 its now the 14th june 2024 and im still waiting to be reimbursed along with my car is supposed to have crystal Fusion app**** on to the windows that also has never been done yet i am so upset
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Replies (5)
Motus Select's replyOfficial
20 Jun 2024, 09:53HI Rais we apologize for the unsatisfactory experience you have received, we received your complaint from the other channels as we , we escalated this to the management you should have received your refund by now MS
Motus Select's reply20 Jun 2024, 09:53
Official
HI Rais we apologize for the unsatisfactory experience you have received, we received your complaint from the other channels as we , we escalated this to the management you should have received your refund by now MS
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Rais C's updateReviewer Update
20 Jun 2024, 10:36I have not been refunded at All ,to add to that my car still has not have the crystal Fusion app**** to the windows which was added in the contract and I have the car more than a month now.
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Rais C's update20 Jun 2024, 10:36
Reviewer Update
I have not been refunded at All ,to add to that my car still has not have the crystal Fusion app**** to the windows which was added in the contract and I have the car more than a month now.
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Rais C's updateReviewer Update
20 Jun 2024, 16:55Still haven't received the money and the 20th of June is almost done and haven't received any feedback with regards to the crystal Fusion.
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Rais C's update20 Jun 2024, 16:55
Reviewer Update
Still haven't received the money and the 20th of June is almost done and haven't received any feedback with regards to the crystal Fusion.
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Rais C's updateReviewer Update
20 Jun 2024, 17:14I have been informed that I would receive the money today , still haven't received a single cent.
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Rais C's update20 Jun 2024, 17:14
Reviewer Update
I have been informed that I would receive the money today , still haven't received a single cent.
Motus Select's replyOfficial
24 Jun 2024, 09:52 HI Rais you should have received your refund by now , as for the Crystal Fusion we have arranged for another dealership near you to install it for you they will be intouch soonest MS
Motus Select's reply24 Jun 2024, 09:52
Official
HI Rais you should have received your refund by now , as for the Crystal Fusion we have arranged for another dealership near you to install it for you they will be intouch soonest MS