Most useless group of individuals ever!

My son bought a Proton Sports Car from Imperial Umhlanga for his birthday.<br> He took the new car back to Umhlanga many times to get fixed and it only got worse, especially the brakes.<br> Fed up, He then took the car to a brake specialist and found damaged parts which Imperial could not supply.<br> Now the cherry on top of the cake...<br> He took the car to Imperial Pinetown after waiting a week for an appointment. They said that they could fix the brakes and more and that he should wait for another appointment the following week!! The car was making bad knocking noises at the back... He was furious that they refused to do anything even though he had an appointment so he kicked up a fuss. They said that they cannot do a service and cannot fix the noise, ONLY the brakes! <br> He then took it to a reputable workshop and the outcome was that 2 bolts on the under carriage were missing and 37, yes 37 other bolts were loose and the back left arm was off. They replaced the bolts and tightened the rest and the car no longer makes a noise now...<br> DO YOU MEAN TO TELL ME THAT THE IMPERIAL MECHANICS ARE SO DARNED USELESS THAT THEY CANNOT EVEN TIGHTEN A BOLT????<br> NO after sales service, NO honour or integrity!!!<br>