Mislead on vehicle information

<p>I have purchased a vehicle through my insurance from imperial select pretoria fountains on the 4th of march 2017 </p> <p>Assuming the sales rep Stefan scheoman was honest about everything about the vehicle that it was brand new ! ....the process of retrieving the vehicle was horrible because I had done everything that they supposed to do..on receiving the vehicle </p> <p>I noticed a 70-80 cm scratch on the boot lid, paint chips on the doors and the boot lid does not open using the car key rather than with a lever on the inside of the car ,even when closing the boot lid it will not close until slammed with great force. </p> <p>The interior of the vehicle had white scuff marks on the dashboard,all 4 doors including filthy white residue on the seats with stains that's cannot even be washed off with normal water .the central locking of the back door does not function ,I was pretty much looking at very dirty and used car </p> <p>Stefan scheoman informed me that the vehicle was sent for a auto valet just two days prior to my delivery but it was not the case </p> <p> </p> <p>I then opened up the engine compartment only to find out that the battery clamp is missing and the battery has been moved out of its place ...which I consider to be dangerous from my knowledge </p> <p> </p> <p>As I take a closer look at the vehicle I picked up that the windscreen has a stone chip which is increasing in size as the weeks go on.</p> <p> </p> <p>I was told that the vehicle includes one year factory warranty and service plan which I agreed on </p> <p> </p> <p> I immediately contacted the saleS rep to inform him about the issueS he assured me that he wil sort it out once back at office the following Monday </p> <p> </p> <p>I had to remind him on Monday and make serveral calls to him to sort out the issue because for some odd reason needed to speak to his sales manager .</p> <p> </p> <p>I was then told to get quotes for everything that I needed to be repaired and replaced and they will reemburse me for the damages i did foward all of that to him .</p> <p> </p> <p>Upon registration of the vehicLe I found out that he hadn't completed a roadworthy test as I was told ,Once I have taken that issue up wirh Stefan he said the teSt was done but he got feedback from dekra that it wasnot done on the system </p> <p> </p> <p>So in order to not get any fines on my name have paid for a roadworthy test at dekra. ..and Stefan mentioned he will reemburse me the R460 additional to my repairs and replacements to cover the cost of the test.</p> <p> </p> <p>Weeks have gone by and I am still left with a vehicle I don't wish to drive unless all of these issues be resolved ,just when I thought it would be all over last wednesday March 29th I recieved a message from Stefan that reads "</p> <p>Yes. But an long storie short the cheques came back but all was wrong. The amount and surname. We spoken to them they will fix everything as send it back an will be done urgently. Will not that long any more if all goes well we will have it back by next week wednesday"</p> <p> </p> <p>And today April 5th,Stefan scheoman informed me he no longer works for imperial select fountains pretoria </p> <p> </p> <p>He refers me to another person at the dealership who can't help me and makes promises he can't keep up to,and it seems I am starting all over again trying to get it sorted out just before someone else quits his job </p> <p> </p> <p>What pathetic way to treat a customer and only when my query gets resolved I will reconsider retracting my review about this company </p>