Lies, excuses, ignorance, look somewhere else.

Late last year we bought a second hand vehicle from the dealer, promised that they can get everything sorted out in a day or two. This was the first lie, as this process lasted nearly a week. When followed up we kept hearing excuses of how the paper work this and the paperwork that, yet we've never had any problems with any other cars we bought. Then finally, thinking they got their act together, they got the car ready. We then had to put in LEAVE so we should go back to sign the same forms we signed on day one?! Oh btw, we had to put in leave several times after as well because they had more document issues and nearly everytime they had excuses that they couldn't reach us, yet we have no missed calls and somehow no one else has issues. To add insult to injury, when all of this was finally resolved, we were promised to have the license within two to three weeks, which is bulgis honestly because this usually takes 2 weeks at most, or did at least with all of the other cars we bought. Yet here we are, in FEBRUARY and we STILL DON'T HAVE A VEHICLE LICENSE!

On their site they promise: "With Imperial Select you have peace of mind when you buy a car from us that all of our products and services are of the highest quality available to the motor car industry, and that you will be taken care of with the utmost professionalism and excellent before and after-sales service." Which I guess must be some kind of joke.

Honestly, I'd much rather pay more at any other dealer because I'm sure they would respect me better. Perhaps that's the best advice I can give anyone hoping to buy a car here.