1 reviews | Active since Feb 2015
LICENCE DISC NOT DELIVERED ON TIME
I bought my car on the 28th of October 2015 Upon collection I was told that a new licence disc will be delivered to me in the next week. I have contacted my sales agent Lindiwe several times via telephone and even whatsapp and everytime I get promised delivery.<br> <br> I called Lindiwe's manager Renier this morning to find out what is happening and he promised my disc will be delivered. I have had to call again to find out about my disc (some customer service he has) and his attitude and answer where that I am supposed to fetch it myself. If that was communicated to me from the on set that would have not been a problem but now even the temporary number plate I have been driving with has expired.<br> <br> I am angry and frustrated because if something happens to my car I will have a problem with insurance as it might refuse to pay.<br> <br> <br> <br>
We sincerely apologise for the manner in which you have been treated and have taken this up with the Dealer Principal to assist with your complaint.
Please accept our apologies for the inconvenience caused.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***
We sincerely apologise for the manner in which you have been treated and have taken this up with the Dealer Principal to assist with your complaint.
Please accept our apologies for the inconvenience caused.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
