letting customers pay for your mistakes!!

I was sold a white ford fiesta 2016 ecoboost in May last year. As soon as I drove out of the dealer I drove into a roadblock. I was fined R1000 because the car did not have a permit. The following day I submitted the ticket fine to the dealer I was promised that they’ll pay for it.

Not so long ago I went to go renew my license disk only to find out that the ticket was not paid for and I had to pay penalty fees because of that

The second issue I have been struggling with is the car not being serviced. The car was not serviced for 20000 to 40 000ks. I went to the dealer several times at the beginning of the year and I was told that the car was serviced by Avis and I should go back home they will send me proof of that. I never received that proof after going to the dealer and speaking to the manager on 3 different occasions. I let the case rest seeing that I’m not being attended too but I had to pay R800 to re-instate my warranty.

i have been paying for the dealers mistakes ever since. this is not a pleasant experience especially since this is my first car.

car dealer : Roodepoort imperial select