1 reviews | Active since Feb 2017
Kia Menlyn is bad
Kia Menlyn I have received the worst of service from this garage. I took my car for a health check, brakepads and service sometime last month. Received a call informing me about the polish that will cost me 350 i gave them go ahead and to my surprise the car was not polished. As if thats not enough 2 days later i saw a messafe on the car saying change engen oil. Took it back they said they have fixed its now okay. A day later i realise that the timing in the car is wrong it will say change to gear 3 while on a higher gear and on speed then male noise. Yesterday the car was nkt pulling at all it cant go beyond 80. All this happening after a health check and service.
My husband took the car today and he was told its the clutch, and we need to pay 7200, we arranged the money since i have to drive everyday (am a consultant and the first requirement of my job is having a functional car). He was told that the car will be ready by end of business today on to be called at 15:00 and be told that we need to pay R11 000,00 as there is another part that is burnt and the car can only be ready on Wednesday.
when he told me all this i called and was very firm and lady by the name of Amanda was not willing to listen to me she then decided to call my husband. Guess what all of a sudden they will be getting the part tomorrow and the car will be ready by then.
what made them not to get the part today if they can get it within a few minutes of my call. this is a serious disservice. Now i need to get the money that i didnt plan for all because someone at Menlyn Kia didnt do their job.
Am disappointed to say the least. Never shall Kia Menlyn see nor service me.
I NEED ACTION TO BE TAKEN FOR THIS, SOMEONE HAS TO PAY THE LOSS I SUFFERED, IT WASNT MY FAULT, I TOOK THE CAR FOR A HEALTH CHECK AND HAD THE MONEY THEN, NOW THIS?
WE NOT ALL AS RICH HEY,
