Kia Helderberg service fee dishonesty

On 18 January 2016 I took my car for a standard serviced to Kia Helderberg. When I collected the car I was presented with an account which seemed inflated for the little work done to the vehicle. I paid and then addressed various correspondence to the service manager, who failed to answer and address my concerns. When I eventually involved the general manager he matter-of-factly admitted that the labour charge had been excessive for the amount of work done on the vehicle, subtracting half an hour. This is however still totally exaggerated, and he is not willing to bring it down to a more acceptable amount. He also admitted that I had been charged double for oil which was used during the service. I was refunded with a small amount which was paid into my bank account by cash, costing me bank charges. I will warn anyone considering to service their vehicle at Kia Helderberg that my experience has shown that they have very little problem with inflating costs and a lot of difficulty with setting things right when their dishonesty comes to the light. <div><br></div><div><em>(Supplier name changed from Associated Motor Holdings to Imperial Select Multi Franchise by Hellopeter.com)</em></div>