WL
Wendy L

1 reviews | Active since Nov 2016

14 Jun 2017, 15:22

KEEP IT UP ROODEPOORT BRANCH

<p>My car broke down this time it broke the fanbelt FAW Sirius S80. The same car stayed with the Randburg branch for over two months with the gear problem, when I got it back it already had the noise of which when we asked the mechanic there about it told us its the fanbelt but it wont cause any damage. They noticed the problem but could not sort it out, that is the incompetence of Randburg. Glad that branch is closed down.</p> <p>With all the drama I lost hope with Imperial select. But now would like to clap my hands for the Roodepoort branch. They managed to fix my car within a month with all the China drama. And what I love most they managed to get two of the parts that were needed but one was missing, because they were keen in doing the proper job they could not do half job with the parts they had but tried all they can to get the full package. Thank you so much guys for the good job well done. Keep up the good work.</p> <p>Thank you.</p>

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Replies (1)
Motus Select
Motus Select's reply15 Jun 2017, 11:45
Official

Thank you so much for the wonderful compliment which is highly appreciated.

This has been conveyed to our Roodepoort branch Service Manager and Dealer Principal, we are pleased that they were able to turn this around and make a difference to our group.

Imperial Select prides itself with great customer service and dedicated staff members. This is a shining example of what can be achieved by "going the extra mile".

Kind regards

Mike Dovey

National Customer Care

Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )

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