CP
Crystal P
1 reviews | Active since Mar 2016
18 Mar 2016, 20:17
Incorrect information
Incorrect information was given to the person that investigated the first report. I have correspondence of a confession from the sales person that sold the vehicle to me and the person responsible for the first time they 'fixed' a problem on my car to prove that they are responsible for my vehicle being in the date that it is in now. Got some bad news today about the digression of the gearbox because of the the delay from the salesman. My vehicle has been in the workshop for two weeks now and still no result. This matter needs to take priority because my transport is my means of income and since I don't have it, I feel that the dealer is TAKING BREAD OUT OF MY DAUGHTERS MOUTH!!!<br>
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Replies (1)Motus Select's replyOfficial
23 Mar 2016, 10:51Hello Kirsch,
We refer to the e-mail communication with the Sales Manager for the arrangements being made to have your vehicle attended to.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
We refer to the e-mail communication with the Sales Manager for the arrangements being made to have your vehicle attended to.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Motus Select's reply23 Mar 2016, 10:51
Official
Hello Kirsch,
We refer to the e-mail communication with the Sales Manager for the arrangements being made to have your vehicle attended to.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
We refer to the e-mail communication with the Sales Manager for the arrangements being made to have your vehicle attended to.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
