Imperial Select Worst Experience

The after sales service at Kia Alberton is really appalling. We bought a Kia Rio in July of 2018 and the car started giving us issues 2 weeks after. We have been going to Kia Alberton since July til this day. They always tell us that there is nothing wrong with the vehicle. When we went there in January for the engine light being on, they shifted the blame on us. The bonnet has dent marks on it which were covered up by polish. We suspect the vehicle was in an accident. We have been telling them to give us another vehicle since July of 2018, but they always delay communication. Kyle Hilton sold us the car, when he sees us at the dealership returning, he does not even bother to ask what the issue is, seems like he only cares about making a sale. We have had so many issues with the car, it is unbelievable. Mr Farhaan is very unpleasant to deal with. NEVER gives you straight answers. We had asked for him to send us an email 3 weeks back about what he promised us with the vehicle, even we havent received it. The experience at Kia Alberton is the worst. I am still waiting on them to tell me why the entire engine of the car was changed. The car is always out of oil and they can't see where it leaks. They could not even provide us with a courtesy vehicle all the 7 times we have been there.

I would strongly suggest not going to this dealership if you are looking to purchase a vehicle.