1 reviews | Active since May 2017
Imperial Select so shady, Be careful, Actual just don't even go in there.
<p>We bought a "Demo" Vehicle a from Imperials Select Randburg, After 2 almost 2 months of dealing with sales consultants the vehicle was delivered. Once we had the vehicle he notices lots of problems</p> <p> <br />-Only one remote where is the spear key's remote<br />-Front head light light water mist within light <br />-Paint damages to the front top of the vehicle.<br />- Left back door does not close due to damages to the rubber that was probably self repaired. <br />- Driver side panel with buttons is lose causing window to be wined up slower than others, the button that locks all the door does not work.</p> <p> </p> <p>-I have been fighting with them to repair these item for almost 10 months now</p> <p> then I took the car to a service, when the service was complete the dealer told me there is no service plan regisered. I then needed to pay for the service to get my car.</p> <p> </p> <p>I contacted imperial ask them why it was not active, nobody could give a proper answer they then did some back-tracking thing and registered the service ( How they got this right is beyond me) . now they refuse to reimburse me for the service i paid for. they say its not theres fault, When I have proof that the paln was not registered at the date of service.</p> <p> </p> <p>Shady this happening at Imperial Select Randburg</p> <p> </p>
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency
Kind Regards
Mike Dovey
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency
Kind Regards
Mike Dovey
