Imperial Select Polokwane ********

Imperial Select Polokwane ********..

Going back to this issue, I have a recording of William telling me the was an issue with clutch, i had no problem with this cause he said it was replaced, early this year i took the car for service and I was given a report saying the clutch is going, and I contacted the warranty policy company who in turn said they cannot cover for it. I had to replace it on my own,

On the 10th of Jan 2019 i asked Christo for a Technical report of which he did not provide i have been doing follow ups and no joy, I have my own technical report from VW which proves that there was work done around the clutch and proof as there are two bolts missing.

I called in the previous week and I was promised the report will be provided before the end of that day still nothing. Today i made a call after they asked Zenus to ask me current KM readers of which i did not give correct ones as i feel they are very *****, I then called and spoke to Zenus who in turn put me through to Christo who did not know how to handling it, the biggest mistake he did was when he thought he hanged up of which he did not and he was speaking to someone else i believe its Mark, I was still online and recording the call he said they must just give me any report which does not saying anything about the clutch but the bumper.

So recordings are saying different things.

1. Clutch 2. Bumper 3. Aircon

So which is which?

Even today i am still waiting for the report.

These are the people I dealt with...

William Driver Zenus Sales Person Christo Sales Manager mark Principal Havashin governder.... Regional I cannot get through to this one...