1 reviews | Active since May 2017
IMPERIAL SELECT MULTI FRANCHISE BAD SERVICE AND ****** SPARE WHEEL
Re: WonderWaters Imperial Select Multifranchise - November 2017
They had my vehicle for 3 WEEKS and now my Spare wheel is MISSING.
I bought a Demo TATA Xenon 2016 model from WondeWaters during October 2017. I noticed that the car was shaking and took it for repairs on 8 Nov 2017. They had to replace the leaf spring bushes which is exactly where the spare wheel is UNDER THE CAR. Got it Back 29 November - 3 Weeks later, and now my Spare Wheel is Missing. Both the service department(Zak)and the Workshop manager (Bossie) is DENYING THAT THERE WAS A SPARE WHEEL. REALLY!!!UNACCEPTABLE!!!
NOW I HAVE TO JUST LIVE WITH YOUR DECISION.
IMPERIAL...THIS WAS MY 3RD VEHICLE BOUGHT FROM YOU BUT IF THIS IS THE WAY CUSTOMERS ARE TREATED I WILL AVOID ANY FUTURE DEALINGS.
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Kind regards
Mike Dovey Customer Care
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Kind regards
Mike Dovey Customer Care
Good morning Marius
I will forward this correspondence to the Dealer Principal and Regional Director
Kind Regards
Mike Dovey
Good morning Marius
I will forward this correspondence to the Dealer Principal and Regional Director
Kind Regards
Mike Dovey
Morning Marius. I have forwarded this matter to the Regional Director to investigate and advise
Kind Regards
Mike Dovey
Morning Marius. I have forwarded this matter to the Regional Director to investigate and advise
Kind Regards
Mike Dovey