IMPERIAL SELECT DOES NOT UPHOLD ITS PROMISE

A car was purchased for my daughter from your franchise on 14/01/2019 Complete payment of the car was made for the car in cash . We were assured that imperial select had complete 116 point check We took delivery of the car and discovered that shocks were finished. Body of the underneath of the car had a hole-How does the car pass the 116 point check We told it is an internal check-how then can this car be fair to a client

Dealership then took car back to repair on 05/02/2019 To date we have not received the car back. They have provided us with a loan car however it’s a manual and the car my daughter drives is automatic. My daughter has at times needed to uber due to this inconvenience We have also paid insurance for a car which we are not in possession of This imperial dealership does not uphold the quality that Imperial promises. I will never recommend imperial select to anyone as they don’t uphold their promise