1 reviews | Active since Apr 2012
Imperial select completely ***********
I bough a vehicle from Imperial Select in Tygerberg. It was an horrific experience:<br> <br> a. Imperial seems to me interested in selling you insurance and all sort of side shows than sticking to their core business which is selling cars.<br> b. They tried to force me to sign all sort of insurance waivers and stuff electronically without me knowing what I am signing for. <br> c. I waited weeks for the canopy - many Imperial promises broken<br> d. They give me check for R 2500 as settlement. I did not know people use checks. Goodnes, people walked and the moon and Imperial writes checks? The only reason I can think of is that they know that one would not bank it quickly and then they can get a cash flow advantage. I would expect this from Imperial Select. Must I now go stand in the line at the bank to bank a cheque of R 2 500 - it will cost me more to do that. The guy did ask me if can go an bank it for me, I said yes please and what does he do - he gives me the cheque in the hand!! That is probably why the service at Imperial is so bad - people are to busy driving around with cheques. Can I let you in on a secret - we have internet banking these days.<br> <br> Pathetic bunch.
Kindly allow us to take this up with management at the dealership.
Unfortunately it is the group's policy to issue cheques on refunds to alleviate any ***** relating to internet transactions.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Kindly allow us to take this up with management at the dealership.
Unfortunately it is the group's policy to issue cheques on refunds to alleviate any ***** relating to internet transactions.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
