DR
Danielle R

1 reviews | Active since Mar 2013

06 Nov 2020, 09:32

Imperial select brackenfell

Imperial Select Brackenfell. At the beginning of purchasing the vehicle i had a pleasant experience. But then the nonsense started. I bought my car June 2020 at imperial select brackenfell. It is November and i am still waiting for my car registration plates etc. They lost all the documents and waited for the previous owner to sign of a affidavit at the police station. Whos problem is that??? The paperwork was only send in the 02/10/2020. Nobody keeps me updated as i asked them just to let me know. If i need to explain all the excuses they have i will be writing till next year. Im sick and tired of this nonsense. Blaming everything on covid.

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Replies (1)
Motus Select
Motus Select's reply06 Nov 2020, 11:01
Official
 Good day Danielle

Imperial Select Brackenfell is part of the Renault Retail Division.

I will forward your complaint to their Customer Service and copy you in.

Regards

Carike