Imperial Select Alberton *****

<p>I purchased a Nissan NP200 from them and went to sign and pick up the vehicle on the 25th of March 2017. I did not see the vehicle before because I stay 260km away and it was not possible to go and have a look so I had fotos sent to me. I was not shown the vehicle before I signed all the paper work and was not to concerned about it because the pictures that was sent to me showed that the vehicle is in good condition and the sales person also confirmed that. So when I finally see the vehicle I am immediately dissapointed with all the faults that I picked up and I told the sales person that I want to cancell the contract because of all the problems that I saw.</p> <p>The manager, Mike Salt came and we had a discussion and they said that they will pay for the repairs and spray job so I decided to take it. The log book was also not signed for the last service and it was overdue with a few thousand km, I was told that the service was done and that they will get the book signed and sent to me, which sounds fair and I agreed.</p> <p>On my way back I noticed other things that I did not picked up earlier and when I got home I had the vehicle checked and it was never serviced.</p> <p>I contacted Mike the Monday morning to let them know that I don't want this vehicle and that I feel that I have been taken advantage of. After sending many emails and photos of all the problems they gave me the choice of them fixing the faults or sourcing me another vehicle. I said I do not feel comfortable with this vehicle and would like another one. That was on the 3rd of April 2017.</p> <p>I waited for them to come back and even checked in the Imperial select group for a vehicle and send the detail to them but have till today not heard anything from them. No emails or any other communication. Mike doens't answer his phone and when I call the branch he is never available.</p> <p> </p> <p>Customer care just told me that they can do nothing and that I need to sort it out with branch. ***!</p> <p> </p> <p>I see on hello peter that I am not the first person to have problems with this branch.</p> <p> </p>