dR
david R

1 reviews | Active since May 2011

28 Jul 2020, 20:17

Imperial poor service and very bad quality check.

I have bought a R325 000 vehicle without a jack wheel spanner, broken front lights, broken parking sensors, no spare wheel lowering spanner, no canopy key to lock, no wheel locknut key on 14/07/2020 and still awaiting the registration and number plates. I had thw vehicle back at the dealer two times already and get the vhicle in the same or worse condition back every time. I am contacting the brance manager and still not much sucsess on some issues. It is as if i am been ignored or just getting the run around. Why is a vehicle handed over in a rush and late afternoon on cloaing time? Why is a vehicle handed over for delivey with such poor quality check. This brance is not giving me service nor propper follow up feedback umless i contact thhem and then its like im been lead to feel it prommises and a good run around story.I bought a vehicle for my wife at another dealer and within two week the registration was sorted out. As from this post the license disk is only valid for another 3 days then it expires.

0
Replies (1)
Motus Select
Motus Select's reply29 Jul 2020, 08:38
Official
 Good day David

I've forward this to our Regional Director. 

Will get back to you soonest.

Regards

Carike