1 reviews | Active since May 2011
Imperial poor service and very bad quality check.
I have bought a R325 000 vehicle without a jack wheel spanner, broken front lights, broken parking sensors, no spare wheel lowering spanner, no canopy key to lock, no wheel locknut key on 14/07/2020 and still awaiting the registration and number plates. I had thw vehicle back at the dealer two times already and get the vhicle in the same or worse condition back every time. I am contacting the brance manager and still not much sucsess on some issues. It is as if i am been ignored or just getting the run around. Why is a vehicle handed over in a rush and late afternoon on cloaing time? Why is a vehicle handed over for delivey with such poor quality check. This brance is not giving me service nor propper follow up feedback umless i contact thhem and then its like im been lead to feel it prommises and a good run around story.I bought a vehicle for my wife at another dealer and within two week the registration was sorted out. As from this post the license disk is only valid for another 3 days then it expires.
I've forward this to our Regional Director.
Will get back to you soonest.
Regards
Carike
I've forward this to our Regional Director.
Will get back to you soonest.
Regards
Carike
